Free shipping for US orders over $69

Warranty Claim

Broke your head? That's what the Lifetime-ish Warranty is for. Fill this out and we'll get you a new one.

How it works

  1. Submit this form. Then reply to your confirmation email with 2–3 photos of the break — claims without photos take longer.
  2. We review it. Usually within a couple of days. You'll hear back either way — approved or not, with the reason.
  3. Approved? We add the replacement head to a checkout under your email, free. No discount codes to type. You just open the link we send and pay shipping.

Heads up on shipping: the replacement head is free — shipping is on you. You'll see the exact rate at checkout before you pay (international costs more than US).

Covers breakage, cracking, and warping under normal use. Doesn't cover abuse (run over, torched), cosmetic wear, mods (drilled, shaved, baked), or loss. Full terms on the warranty page.

Have an account? Log in and we'll fill most of this out for you.

Questions about your claim? Email chris@5lax.com and we'll sort it out.